How to Easily Track WooCommerce Orders with Shipment Tracking Pro

In modern eCommerce world, shipping an order isn’t enough, customers expect real-time updates and full delivery visibility. For WooCommerce store owners, a reliable tracking system is essential. Without it, customers are left in the dark, and store owners waste time handling “Where’s my order?” queries. Thankfully, there’s a simple solution.

This article will show you how to easily track WooCommerce orders using Shipment Tracking Pro – a powerful plugin by PluginHive, that streamlines and automates the entire tracking process.

Why Order Tracking is Important in WooCommerce

A smooth tracking experience not only improves customer satisfaction but also builds trust and boosts efficiency. Here’s why it’s essential for your WooCommerce store:

• Builds Customer Confidence: Real-time tracking reassures customers, reducing anxiety and improving purchase confidence.
• Cuts Support Inquiries: Customers can check their order status on their own, reducing repetitive “Where’s my order?” queries.
• Increases Transparency: Order tracking shows your store is transparent, setting clear delivery expectations.
• Encourages Repeat Purchases: A reliable, informed delivery experience encourages customers to return.
• Simplifies Issue Resolution: Delays or address errors are easier to manage with visible tracking updates.
• Elevates the Post-Purchase Experience: Tracking is a key part of great customer service that leaves a lasting impression.

The Best Way to Track Woocommerce Shipments

The best way to track WooCommerce shipments is by using a tracking plugin that integrates seamlessly with your store. A plugin like WooCommerce Shipment Tracking Pro simplifies the process by automatically adding tracking details to customer orders and updating them in real-time. By automating the order tracking, this plugin reduces manual effort and enhances the customer experience, making it easier for both store owners and customers to stay informed.

Let’s explore how this plugin can help streamline your order tracking process.

Key Features: WooCommerce Shipment Tracking Pro

WooCommerce Shipment Tracking Pro is packed with features that make order tracking effortless for both store owners and customers. Here’s a look at the key features:

• Carrier Integration: Supports over 85+ major shipping carriers, including UPS, FedEx, Canada Post, DHL, Blue Dart, and more, automatically adding tracking details to customer orders.
• Real-Time Tracking: Customers get real-time tracking updates, delivered automatically via email or through their account page on your website.
• Customizable Tracking Messages: Customize the tracking messages sent to customers, allowing you to align with your store’s branding and enhance the customer experience.
• Bulk Import: Import tracking data in bulk through CSV, FTP, or SFTP, making it simple to manage large volumes of orders at once.
• Automated Shipping Notifications: Send automatic updates to customers about the status of their shipment, keeping them informed without any manual input.
• Custom Tracking Information: Add specific details and custom tracking status for each order, giving more control over the tracking process.
• Automatic Order Completion: The plugin automatically marks orders as completed once tracking info is added, saving time and reducing manual work.
• Support for Multiple Carriers: Handle orders shipped via various carriers with ease, giving your customers flexibility and ensuring accurate updates.
• Compatibility with WooCommerce: Fully compatible with all major WooCommerce versions, and integrates seamlessly with WooCommerce extensions and themes.

Set Up the Plugin to Track Your WooCommerce Orders

Setting up the WooCommerce Shipment Tracking Pro Plugin is simple and doesn’t require any technical expertise.

What Store Owners Need to Do to Manage Tracking

1. Installing and Activating the Plugin

Install and activate the Plugin in your Woocommerce store. Once installed, activate the plugin. To activate the plugin license, you’ll need to enter your license key, which you can find in your PluginHive account.

For detailed steps, check the following: How do you install and activate the license of a PluginHive WooCommerce Plugin?

Now, it’s all set! You can start configuring the plugin and move forward with your order tracking setup.

2. Adding Shipping Carriers

The plugin comes with over 85+ pre-integrated shipping carriers, making it easy to get started. You can choose from this list or add a custom carrier.

Once a carrier is set up, you’ll be able to use the plugin’s shipment tracking features, such as automatically adding tracking details to orders, sending real-time updates, and managing customer communication seamlessly.

3. Adding Tracking Info Manually or Automatically

Tracking details can be added manually from the WooCommerce orders page. Simply open an order, scroll to the shipment tracking section, and input the tracking number, carrier, and date.

For bulk or automated tracking, the plugin supports importing tracking details via CSV, FTP, or SFTP, ideal for high-volume stores.

To discover how to efficiently import tracking data using a CSV file, check out this helpful guide on importing tracking data.

4. Setting Up Email Notifications with Tracking Details

To keep customers updated, the plugin automatically sends tracking information via email when it’s added to an order. You can customize these email templates to match your store’s branding. The tracking link is also included in the WooCommerce “Order Completed” email, ensuring customers can easily check their shipment status.

5. Displaying Live Shipment Tracking in the My Account Page

You can let customers view the real-time tracking status of their shipments on the My Account page by enabling the Live Tracking in My Account option in the plugin settings and selecting from the available display options.

For full instructions on each functionality of the plugin, refer to: WooCommerce Shipment Tracking Pro Setup Guide.

How Customers Can Track Their Orders

WooCommerce Shipment Tracking Pro makes it easy for customers to check the status of their orders through two convenient options:

• From the “My Account” Section: Customers can log in to their account on your store, go to the “Orders” tab, and view tracking details linked to each completed order.

• Email Notifications: Once tracking information is added to an order, customers receive an email with the tracking link, allowing them to follow the shipment in real-time.

• ​​Tracking Lookup Page: Adds a dedicated, personalized tracking page on your site, so customers can easily check the status of their orders at any time. To learn more, read How to Create a Tracking Page for My WooCommerce Store.

Want to see how this plugin improves the customer journey further? Check out: How WooCommerce Shipment Tracking Pro Improves Customer Experience.

Benefits for Store Owners

WooCommerce Shipment Tracking Pro provides significant advantages to store owners, including:

• Time Savings: Automates tracking updates, reducing manual input and freeing up time for other tasks.
• Reduced Support Inquiries: Customers can self-track orders, leading to fewer “Where’s my order?” queries.
• Increased Transparency: Provides real-time updates, fostering trust and transparency with customers.
• Improved Customer Satisfaction: With detailed tracking and easy access, customer satisfaction and repeat business are boosted.
• Better Order Management: Bulk import options and carrier integrations streamline order processing for high-volume stores.

Let’s understand the real case scenario.

Real-World Use Case

Let’s say you run a fashion boutique scaling rapidly, with a growing international customer base. While orders are increasing, your logistics and customer service processes struggle to keep up.

Problems:

• High Volume of “Where’s My Order?” Inquiries: The team spent hours each week manually responding to customer queries about shipping status, overwhelming the support staff.
• No Real-Time Shipment Visibility: Orders shipped through various carriers lacked consistent tracking visibility for customers, especially for international shipments.
• Manual Tracking Updates: Staff had to manually copy-paste tracking info into order notes, time-consuming and error-prone.
• Poor Post-Purchase Experience: Customers didn’t receive consistent communication after placing orders, leading to anxiety and poor reviews.

Solution:

You implement WooCommerce Shipment Tracking Pro Plugin in your WooCommerce store. Within days:

• Tracking details were automatically included in order emails and visible under the customer’s account.
• Over 85+ carrier integrations allowed seamless tracking for both domestic and international orders.
• The store used bulk CSV imports to update hundreds of tracking numbers at once, removing manual work.
• Consistent email notifications improved professionalism and brand trust.

Impact:

• Support tickets dropped by 60%, freeing up your team.
• Customer satisfaction improved with timely updates.
• Repeat orders increased thanks to a smoother, more transparent delivery experience.
• Fulfillment became faster and error-free.

Whether you run a boutique, tech store, or gift shop, this plugin simplifies tracking. To see how it can truly help your business and boost customer satisfaction, watch this video.

Final Thoughts

In the world of WooCommerce, providing real-time shipment tracking is essential. WooCommerce Shipment Tracking Pro Plugin by PluginHive eliminates the guesswork for both store owners and customers, streamlining operations while enhancing the shopping experience. If you’re looking to elevate your store’s fulfillment process and offer customers the clarity they expect, this plugin is a must-have addition to your toolkit.

Need help with the plugin setup? Contact PluginHive’s support team

Frequently Asked Questions